Judge Marina Garcia Marmolejo’s
Video Tele-Conferencing Procedures
These instructions provide the necessary steps for connecting to the Court’s VTC Bridge
using a Personal Computer and Internet Explorer.
Your device will need
• A camera to appear by video;
• A microphone, either built-in or attached; and
• Speakers, built-in or attached, or headphones.
Tips for a successful video/audio conference
• Connect by video or by telephone, not both. Connecting by both methods
will cause problematic feedback.
• Using headphones with a built-in microphone improves the audio quality
for all participants.
• Mute your audio when you are not speaking in order to reduce
extraneous noise and feedback.
• Call in 15 minutes prior to scheduled start time to ensure proper
connectivity.
• Schedule a test session a day before if you are a first-time user and have
concerns about being able to connect.
Joining by Video on a Computer
1. Click the Jabber Guest meeting link you were provided to open the web page.
2. When you access the website, you may get a message about site security. Click
More information to expand the message. Then, under the expanded More
Information section, click Go on to the webpage.
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3. If you have not previously used Jabber, you may be prompted to download the
Cisco Jabber Guest Plug-in, if it has not been previously downloaded and
installed on the device. Click Download.
4. When prompted at the bottom of the screen, click Run. The software will
download and install very quickly displaying various messages throughout.
5. When it has finished installing, a plug-in pop-up will display. Click Always Allow.
6. You may also get a security warning. Just click Cancel.
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Once this is complete, the Jabber window will display, and the video window
will show what your camera sees, if you have one. There will be a Call button
at the bottom of the window.
7. At the time of the conference, you will click Call to join the conference.
8. You will be prompted to enter the conference ID and password, if any. Follow
the instructions provided and use the Dial Pad in the application window to
enter the information.
Joining by Video on an iPhone, iPad, or Android Device
Alternatively, you can connect from a mobile device by downloading the Cisco
Jabber Guest app
Download the Cisco Jabber Guest App
• from the Apple Store https://apps.apple.com/us/app/guest-access-
cisco- jabber/id834663605 to join on an iPhone or iPad.
• from the Google Play store
https://play.google.com/store/apps/details?id=com.cisco.jabber.guest&hl=en_U
S to join on an Android device.
Joining by Telephone
If you cannot connect to the video conference or you were directed to join
by telephone, then
1. Call the telephone number provided.
2. When asked to enter the number you wish to dial, enter 5000000#. The
number you will enter is determined by the video connection Jabber Guest
URL. Use the number that matches the last portion of the URL provided.
3. When asked to enter the conference #, enter the Meeting Room ID or
Conference number you were provided, followed by pound.
4. When asked to enter the security PIN, enter the PIN number you were
provided, followed by pound.
IT Support
If you require additional assistance or have questions connecting to the VTC
Bridge, Alberto Blanco, Jose Juarez, Ricardo Pedraza, and Sergio Infante
with the IT Department will be the points of contact. They can be reached at 956-
790-1325 or via email at
[email protected]
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