United States District Court
Southern District Of New York
Laura Taylor Swain Tammi Hellwig
Chief Judge Clerk of Court
COURT NOTICE TO THE BAR CONTACT:
November 25, 2025 PACER (800) 676-6856
PACER News
Multifactor Authentication Requirement
To enhance system security, the Public Access to Court Electronic Records (PACER)
system is adopting a multifactor authentication (MFA) requirement. MFA is a two-step
process commonly used when accessing secure websites or applications (apps), such as
those used by banks and workplaces. Users with filing and all other types of ECF-level
access will be required to enroll in MFA. Users with PACER-only (read only) access
will have the option to enroll.
PACER users will receive a prompt to enroll in MFA when logging into PACER. If you
receive an MFA enrollment prompt, you can enroll on your own by following the steps
outlined on the MFA Tips and Resources page at pacer.gov. Support from PACER is not
necessary for enrollment. If you do not receive an MFA enrollment prompt, no action is
necessary at this time.
Password Reset
On October 16, 2025, PACER released an update that allows users with CM/ECF-level
access (e.g., filers, interested parties, etc.) whose account search status becomes inactive
due to search inactivity the ability to reset their own password without contacting the
PACER Service Center. Users with CM/ECF-level filing access can still file even if their
search status shows as “inactive” due to six months of inactivity.
Questions
Questions should be directed to the PACER Service Center at
[email protected] or
(800) 676-6856. The PACER Service Center hours of operation are Monday through
Friday, 9 a.m. to 7 p.m. EST.
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